Sourcegraph Subprocessors

Last modified: December 3, 2021

Sourcegraph, Inc. (“Sourcegraph”) uses certain third party sub-processors (“Sub-processors”) to assist in providing the Services described in the Sourcegraph Terms of Service available at https://about.sourcegraph.com/terms/ and/or as set forth in an applicable Order Form. Capitalized terms used but not otherwise defined herein shall have the meanings ascribed to them in the applicable Sourcegraph Terms of Service.

Sourcegraph will update this page when engaging a new Sub-processor, and if you subscribe for updates, Sourcegraph will notify you by email of changes to this page.

Sourcegraph engages Sub-processors to perform the functions described in the table below. For Sourcegraph’s On Prem product, personal data will only be processed by Sub-processors to the extent such data is shared by Customer with Sourcegraph for the purpose of delivering support services.

Third-party Subprocessor Location Service Provided Applicable product
Amazon Web Services USA Provides cloud hosting for Sourcegraph Cloud services Sourcegraph Cloud
Managed Instance
Atlassian Australia Processes support tickets and tracks bugs Sourcegraph Cloud
Managed Instance
On Prem
Cloudflare USA Processes customer request data such as IP addresses to
optimize security and performance of Sourcegraph Cloud
Sourcegraph Cloud
Managed Instance
GitHub USA Tracks customer support issues Sourcegraph Cloud
Managed Instance
On Prem
Google USA Provides cloud hosting for Sourcegraph managed instances
and Sourcegraph Cloud (Google Cloud Platform)
Processes customer support communication (G Suite)
Sourcegraph Cloud
Managed Instance
Grafana USA Processes customer logs Sourcegraph Cloud
Managed Instance
Honeycomb USA Processes any information Customer sends for debugging
purposes
Sourcegraph Cloud
Incident.io United Kingdom Processes incidents Sourcegraph Cloud
Managed Instance
On Prem
Salesforce USA Processes customer support tickets Sourcegraph Cloud
Managed Instance
On Prem
Sentry USA Processes error data, which can include email addresses
and other personal data, for debugging purposes
Sourcegraph Cloud
Managed
Slack Technologies USA Processes customer support communication Sourcegraph Cloud
Managed Instance
On Prem
Zapier USA Processes information needed to enable integrations
between Sourcegraph and a third-party product
Sourcegraph Cloud
Managed Instance
On Prem
Zendesk USA Processes customer support communication Sourcegraph Cloud
Managed Instance
On Prem

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