Sourcegraph Support

See Pricing to learn more about these tiers.

Free

Deploy
  1. Community support on our public issue tracker
  2. Email support
  3. Support during working hours (all North American timezones)
  4. 48 hour reponse time* to critical issues
  5. 99.5% uptime (managed instances only)
  6. Initial implementation support on architecture, deployment, configuration, and rollout
  7. Shared Slack channel for feedback and communication (available)
  8. Dedicated customer engineer assigned to you (available)
     
  1. Community support on our public issue tracker
  2. Email support
  3. Support during working hours (all North American timezones)
  4. 48 hour reponse time* to critical issues
  5. 99.5% uptime (managed instances only)
  6. Initial implementation support on architecture, deployment, configuration, and rollout
  7. Shared Slack channel for feedback and communication (available)
  8. Dedicated customer engineer assigned to you (available)
     

Enterprise

Contact us
  1. Community support on our public issue tracker
  2. Email support
  3. Support during working hours (all North American timezones)
  4. 24 hour reponse time* to critical issues
  5. 99.5% uptime (managed instances only)
  6. Initial implementation support on architecture, deployment, configuration, and rollout
  7. Shared Slack channel for feedback and communication (available, contact us)
  8. Dedicated customer engineer assigned to you (available, contact us)

* We will use commercially reasonable efforts to adhere to the SLAs and uptime defined above. SLAs apply to tickets submitted via email to [email protected].


Try Sourcegraph for free today

You'll be searching your own code in 10 minutes. You can run it self-hosted (all of your code stays local and secure).