Last modified: May 25, 2018
The Data Controller for Sourcegraph and our Services is:
142 Minna Street, 2nd Floor, San Francisco, CA 94105
WHAT INFORMATION DO WE COLLECT AND FOR WHAT PURPOSE
The categories of information we collect can include:
We use this information to operate, maintain, and provide to you the features of the Service. We may use this information to communicate with you, such as to send you email messages, and to follow up with you to offer news and information about our Service. We may also send you Service-related emails or messages (e.g., account verification, change or updates to features of the Service, technical and security notices). For more information about your communication preferences, see "Your Choices About Your Information" below.
Information from Sourcegraph.com visitors
We and our third party partners may automatically collect certain types of usage information when you visit or use our Website.
Although we do our best to honor the privacy preferences of our Users, we are not able to respond to Do Not Track signals from your browser at this time.
We may use the data collected through cookies, log file, device identifiers, location data and clear gifs information to:
We use third-party automated devices and applications, such as Google Analytics, to evaluate usage of our Website. Google Analytics is a Web-based analysis tool provided by the Google Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, USA. Google provides further information about its own privacy practices and offers a browser add-on to opt out of Google Analytics tracking at https://tools.google.com/dlpage/gaoptout.
We use Telligent Data, located at 180 Sansome Street, San Francisco, CA 94104, USA, as a subprocessor to receive and store data collected on our Website. Telligent Data provides a data pipeline management service, and provides further information about its own privacy practices at https://telligentdata.com/privacy-policy.html
We use third-party applications such as Google Apps, HubSpot, Intercom, GitHub, Slack, DocuSign, and more to track and manage conversations, chats, or email exchanges with our users and customers. These products and companies provide further information about their own privacy practices on their websites.
We use third-party applications such as Google Cloud Platform, Honeycomb, LightStep, LogDNA, and more to host, serve, store, and analyze our Website's operational infrastructure and operational data collected on our Website. These products and companies provide further information about their own privacy practices on their websites.
We use third-party applications such as Stripe to manage corporate billing. These companies provide further information about their own privacy practices on their websites.
Usage information from self-hosted Sourcegraph instances
Sourcegraph collects information about usage from each self-hosted Sourcegraph instance (Server and cluster deployments) through a server ping. The server ping sends a payload containing data such as total number of users and whether certain features are enabled or in use.
The only personal information collected is the email address the initial Sourcegraph installer and site admin (or, if that user is deleted or demoted to not be an admin, the first such active site admin). This information allows us to contact the technical administrator of the Sourcegraph instance to deliver information about product updates and policy changes, and for customer development purposes. Other than the initial site admin email address, only aggregates of usage data are sent: no usernames, user emails, user personal information, code, repository names, file names, URLs, or other content is sent to Sourcegraph. You can read more about the server ping in our documentation. Customers can contact Sourcegraph at [email protected] to opt out of server pings.
BASES FOR PROCESSING YOUR INFORMATION
Performance of a contract: The use of your information may be necessary to perform the contract that you have with us. For example, if you use our Service to purchase Sourcegraph product subscriptions or services, create a profile, post and comment through our Websites, or request information through our Websites, we will use your information to carry out our obligation to complete and administer that contract or request.
Legitimate interests: We use your information for our legitimate interests, such as to provide you with the best content through our Service and communications with users and the public, to improve and promote our products and services, and for administrative, security, fraud prevention and legal purposes.
SHARING YOUR INFORMATION
We may share your personal information in the instances described below. For further information on your choices regarding your information, see the "Your Choices About Your Information" section below.
We may share your personal information with:
We may also aggregate or otherwise strip data of all personally identifying characteristics and may share that aggregated or pseudonymized data with third parties.
Any information or content that you voluntarily disclose for posting to the Service becomes available to the public, as controlled by any applicable privacy settings. If you remove information or content that you posted to the Service, copies may remain viewable in cached and archived pages of the Service, or if other Users have copied or saved that information.
GLOBAL PRIVACY PRACTICES
If you are located in the European Union, you are entitled to the following rights with regard to your personal information and data:
Additional rights that may apply to you in certain instances:
To exercise your privacy rights, you can contact us directly at [email protected].
YOUR CHOICES ABOUT YOUR INFORMATION
How to control your communications preferences: You can stop receiving promotional email communications from us by clicking on the "unsubscribe link" provided in such communications. We make every effort to promptly process all unsubscribe requests. For as long as you are using our Services, you may not opt out of Service-related communications (e.g., account verification, changes/updates to our products or features of the Service, technical and security notices).
Modifying or deleting your information: If you already have an account on the Website, you may access, update, alter, or delete your basic user profile information by logging into your account and updating profile settings.
Sourcegraph will retain your information for as long as your account is active or as needed to perform our contractual obligations, provide you services, to comply with legal obligations, resolve disputes, preserve legal rights, or enforce our agreements.
We will delete inactive accounts and any personal information in them after a period of eighteen (18) months.
If you have any questions about reviewing, modifying or deleting your account information, you can contact us directly at [email protected].
HOW WE STORE AND PROTECT YOUR INFORMATION
Keeping your information safe: Sourcegraph cares about the security of your information, and uses commercially reasonable physical, administrative, and technological safeguards to preserve the integrity and security of all information collected through the Service. However, no security system is impenetrable and we cannot guarantee the security of our systems 100%. In the event that any information under our control is compromised as a result of a breach of security, Sourcegraph will take reasonable steps to investigate the situation and where appropriate, notify those individuals whose information may have been compromised and take other steps, in accordance with any applicable laws and regulations.
Sourcegraph does not knowingly collect or solicit any information from anyone under the age of 13 or knowingly allow such persons to register as Users. If you are based in the European Union, we will not knowingly collect your information if you are under the age of 16. In the event that we learn that we have collected personal information from a child under age 13, we will delete that information as quickly as possible. If you believe that we might have any information from a child under 13 or child in the European Union under 16, please contact us at [email protected].
LINKS TO OTHER WEB SITES AND SERVICES
Our Service may integrate with or contain links to other third party sites and services. We are not responsible for the practices employed by third party websites or services embedded in, linked to, or linked from the Service and your interactions with any third-party website or service are subject to that third party's own rules and policies.
HOW TO CONTACT US