The Customer Engineering team is responsible for ensuring that all of Sourcegraphs customers, prospects, and users get the most possible value out of it. Specific responsibilities include owning relationships with prospects and existing customers and helping them be successful. This means helping companies integrate Sourcegraph into their engineering stack and internal processes to maximize value to their engineering teams and development process, providing product demos, supporting the sales team by helping prospects run trials to see Sourcegraph value firsthand, communicating the value of Sourcegraph, growing engagement and owning front-line technical support.
- Team members
- Creating and maintaining license keys for customers
- Training session and demo flows
- Julia Gilinets VP of Customer Engineering
- Customer Engineers
- Customer Support
- We’re hiring a Head of Customer Support. Julia Glilnets is involved in the meantime.
See roles page.